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Psychological Support

Free and confidential support in Ukrainian (Germany)

When to reach out

Feeling empty or experiencing frequent anxiety attacks
The future feels frightening and you lack energy for daily routines
Afraid of being rejected because of your health status or lifestyle

We invite you to consult a psychologist or psychotherapist through free video sessions in Ukrainian. All video sessions are confidential and take place on a secure platform. Consultations are also available by phone.

How it works

Free psychological support in Ukrainian is available for Ukrainians in Germany living with HIV and for key communities. Video consultations with a qualified psychologist or psychotherapist from the National HIV/AIDS Hotline are conducted on a secure platform - free, confidential, and culturally sensitive.

How to access

Hotline (schedule support):
+49 800 180 7750
Calls from Germany are free from all operators.

Self-registration on the platform:
https://hiv.helpme.com.ua
Fill out the short form "Sign up for psychotherapeutic support".

Additional options:
Request a free call via saapf.kiev.ua - click "Request a Call", enter your number in international format without the plus, and click "Call Me".

Or write in the chat on helpme.com.ua, telling the consultant you need psychological support and specify that you are in Germany.

Self-registration Request a call Write in chat

Also available 24/7: The Hotline +49 800 180 7750 also provides 24/7 Ukrainian-language consultations on referrals to medical and social services in Germany.

Psychological Support

Free and confidential support in Ukrainian (Germany)

When to reach out

Feeling empty or experiencing frequent anxiety attacks
The future feels frightening and you lack energy for daily routines
Afraid of being rejected because of your health status or lifestyle

How it works

How to access

Hotline (schedule support):
+49 800 180 7750
Calls from Germany are free from all operators.

Self-registration on the platform:
https://hiv.helpme.com.ua
Fill out the short form "Sign up for psychotherapeutic support".

Self-registration Request a call Write in chat

Also available 24/7: The Hotline +49 800 180 7750 also provides 24/7 Ukrainian-language consultations on referrals to medical and social services in Germany.

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